help for a newbie with a problem - Guild Wars Forums

gater · Sep 22, 2009, 03:28 PM // 15:28

guild wars.jpg
hey im a newbie to this forum and guild wars well anyway i brought the game bout 2 years ago n seeing as i now have another computer decided to give it another go i logged in but the second i did this came up any help wud be apreciated

Dzjudz · Sep 22, 2009, 03:38 PM // 15:38

Did you login on the same email address as 2 years ago or did you create a new account?

gater · Sep 22, 2009, 03:46 PM // 15:46

Quote:

Originally Posted by Dzjudz

Did you login on the same email address as 2 years ago or did you create a new account?

same email adress

Great Dwarf Weapon · Sep 22, 2009, 03:54 PM // 15:54

You probly were using a trial account before.

gater · Sep 22, 2009, 04:01 PM // 16:01

Quote:

Originally Posted by Great Dwarf Weapon

You probly were using a trial account before.

i dont think so cuz i brought it for 18 quid

vamp08 · Sep 22, 2009, 04:14 PM // 16:14

Either:

A) Not the correct account name
B) Trial account
C) You did something bad 2 years ago and they banned you since then

MagmaRed · Sep 22, 2009, 04:44 PM // 16:44

Quote:

Originally Posted by gater

i dont think so cuz i brought it for 18 quid

Full versions of the game came with an access key for that version of the game, PLUS a trial key for you to give to a friend. It is possible you used the wrong access key, as I know many people have done that. If that is not the case, nothing we say/do here can help. You'll need to contact Anet support for answers.

shillo · Sep 22, 2009, 06:05 PM // 18:05

Click Edit Account (lower left corner)

Next screen, select Manage Access Keys, then click Next (lower right corner)

That will show all the access keys you have added to your account. You should figure how to proceed from there.

Twin Blade Warriror · Sep 22, 2009, 08:43 PM // 20:43

yeah that comes up if u had a trial code..but since u said its not it then u must of got banned or something :O

*Darcy* · Sep 22, 2009, 09:05 PM // 21:05

Call the number on this webpage. Be prepared to give them as much proof of ownership as you can.

http://us.ncsoft.com/en/support/

Ownage Ritual Lord · Sep 22, 2009, 10:56 PM // 22:56

Quote:

Originally Posted by gater

i dont think so cuz i brought it for 18 quid

Im sorry im not familiar with the monetary value of a quid?

How many USD can i get for 1 Quid unit

/youwereusingtrial

Verene · Sep 22, 2009, 10:58 PM // 22:58

Quote:

Originally Posted by Ownage Ritual Lord

Im sorry im not familiar with the monetary value of a quid?

How many USD can i get for 1 Quid unit

/youwereusingtrial

Quid is slang for the English Pound. 2 years ago, that would have been about $35.

So it certainly sounds like you purchased the full version of the game, but may have accidentally added just the trial key to your account. Check and see what keys you have on your account, and see if you can find the original access keys.

gater · Sep 23, 2009, 07:19 AM // 07:19

Quote:

Originally Posted by Verene

Quid is slang for the English Pound. 2 years ago, that would have been about $35.

So it certainly sounds like you purchased the full version of the game, but may have accidentally added just the trial key to your account. Check and see what keys you have on your account, and see if you can find the original access keys.

ive tryed what u have said n this came up guild wars 2.jpg
do u think i shud just buy another copy of the game but i deffinately brought it

gater · Sep 23, 2009, 07:23 AM // 07:23

omg sorry for being a bit of an idiot i used my dads email to register it sorry thanks for your help

Sep 22, 2009, 03:28 PM // 15:28	#1
gater Pre-Searing Cadet Join Date: Sep 2009	help for a newbie with a problem guild wars.jpg hey im a newbie to this forum and guild wars well anyway i brought the game bout 2 years ago n seeing as i now have another computer decided to give it another go i logged in but the second i did this came up any help wud be apreciated

Sep 22, 2009, 09:05 PM // 21:05	#10
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Call the number on this webpage. Be prepared to give them as much proof of ownership as you can. http://us.ncsoft.com/en/support/ __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Sep 22, 2009, 03:38 PM // 15:38	#2
Dzjudz Furnace Stoker Join Date: Jun 2005 Guild: gwpvx.com/user:dzjudz	Did you login on the same email address as 2 years ago or did you create a new account?

Sep 22, 2009, 03:54 PM // 15:54	#4
Great Dwarf Weapon Frost Gate Guardian Join Date: Aug 2009 Profession: E/	You probly were using a trial account before.

Sep 22, 2009, 04:14 PM // 16:14	#6
vamp08 Krytan Explorer Join Date: Nov 2006 Location: PA, USA Guild: [COPY] Profession: D/	Either: A) Not the correct account name B) Trial account C) You did something bad 2 years ago and they banned you since then

Sep 22, 2009, 06:05 PM // 18:05	#8
shillo Academy Page Join Date: Sep 2006	Click Edit Account (lower left corner) Next screen, select Manage Access Keys, then click Next (lower right corner) That will show all the access keys you have added to your account. You should figure how to proceed from there.

Sep 22, 2009, 08:43 PM // 20:43	#9
Twin Blade Warriror Wilds Pathfinder Join Date: Jan 2006 Guild: I was in a guild by myself with 2 of my other accounts..but im banned now Profession: W/	yeah that comes up if u had a trial code..but since u said its not it then u must of got banned or something :O

Sep 23, 2009, 07:23 AM // 07:23	#14
gater Pre-Searing Cadet Join Date: Sep 2009	omg sorry for being a bit of an idiot i used my dads email to register it sorry thanks for your help